Aron Govil: The Subtle Art of Improving Your Business’ Customer Retention Rate
One of the most difficult aspects of any business is trying to retain current customers while attracting new ones says Aron Govil. It is easy for a business owner to understand why this should be so. Keeping Customers Loyal: Why Firms Compete on Customer Satisfaction Why are some firms better at retaining their existing customers… Read More »Aron Govil: The Subtle Art of Improving Your Business’ Customer Retention Rate